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Privacy Policy

Effective Date: July 1, 2025

IXMINE ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit ixmine.com and submit information through our contact form.

1. Information We Collect

When you use our contact form, we collect:

• Name (required)
• Email address (required)
• Company name (optional)
• Message content (required)

We do not use cookies, tracking pixels, or any other automated data collection technologies on this website.

2. How We Use Your Information

We use the information you provide solely to:

• Respond to your business inquiry
• Provide information about our mining technology consulting services
• Communicate with you about potential business opportunities

We do not use your information for marketing purposes unless you specifically request ongoing communications.

3. Legal Basis for Processing (GDPR)

Our legal basis for processing your personal data is:

• Legitimate interests - to respond to business inquiries and provide requested information about our services
• Consent - when you voluntarily submit the contact form

4. Information Sharing and Disclosure

We do not sell, trade, rent, or share your personal information with third parties, except:

• When required by law or legal process
• To protect our rights, property, or safety
• With your explicit consent

5. Data Retention

We retain your contact form submissions for:

• 24 months from the date of submission for business inquiry follow-up
• Information is securely deleted after this period unless ongoing business communications require longer retention

6. Your Privacy Rights

Depending on your location, you may have the following rights:

For EU/UK Residents (GDPR/UK GDPR):

• Access - Request a copy of your personal data
• Rectification - Correct inaccurate information
• Erasure - Request deletion of your data
• Portability - Receive your data in a portable format
• Objection - Object to processing based on legitimate interests
• Withdraw consent - Where processing is based on consent

For California Residents (CCPA):

• Know - What personal information is collected and how it's used
• Delete - Request deletion of personal information
• Opt-out - We don't sell personal information, so no opt-out required

For Canadian Residents (PIPEDA):

• Access - Request access to your personal information
• Correction - Request correction of inaccurate information
• Withdrawal - Withdraw consent for collection, use, or disclosure

For Australian Residents (Privacy Act):

• Access - Request access to your personal information
• Correction - Request correction of personal information
• Complaints - Lodge complaints about privacy breaches

For Singapore Residents (PDPA):

• Access - Request access to your personal data
• Correction - Request correction of personal data
• Withdrawal - Withdraw consent for collection, use, or disclosure

For New Zealand Residents (Privacy Act):

• Access - Request access to your personal information
• Correction - Request correction of personal information

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.

8. International Data Transfers

Your information is processed and stored in Australia. If you are located outside Australia, your information may be transferred to and processed in Australia, which may have different data protection laws than your jurisdiction.

9. Children's Privacy

Our services are intended for business purposes only. We do not knowingly collect personal information from individuals under 18 years of age.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Effective Date" at the top indicates when the policy was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

To exercise your privacy rights or if you have questions about this privacy policy, contact us at:

Email: info@ixmine.com
Address: Brisbane Office, QLD 4069, Australia

Complaints and Regulatory Bodies

If you believe we have not adequately addressed your privacy concerns, you may lodge a complaint with the relevant data protection authority in your jurisdiction:

• Australia: Office of the Australian Information Commissioner (OAIC)
• EU: Your local Data Protection Authority
• UK: Information Commissioner's Office (ICO)
• Canada: Privacy Commissioner of Canada
• New Zealand: Office of the Privacy Commissioner
• Singapore: Personal Data Protection Commission (PDPC)
• California, US: California Attorney General's Office